Privacy Policy
Effective date: October 11, 2026
OTR Builders ("OTR Builders," "we," "us") respects your privacy. This policy explains what information we collect when you visit otrbuilders.com or contact us, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out our quote request form or email us, we collect what you provide, such as your name, email address, phone number, the type of service you're interested in, and details about your project (for example, its location and scope).
Information collected automatically. Like most websites, our site (hosted by Squarespace) automatically collects basic technical information, such as your IP address, browser and device type, the pages you visit, and how you arrived at our site. This is gathered through cookies and similar technologies and is used for site security, performance and basic visitor statistics.
How we use your information
To respond to your inquiry, schedule a walkthrough and prepare an estimate.
To communicate with you about your project.
To operate, secure and improve our website.
To comply with legal obligations and protect our rights.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
How we share information
We share information only as needed to run our business, including with:
Service providers that help us operate, such as our website host (Squarespace) and our email provider, who process information on our behalf.
Project partners, such as designers, subcontractors or suppliers, only when needed to prepare an estimate or complete work you've asked us to do.
Legal and safety reasons, when required by law or to protect the rights, property or safety of OTR Builders, our clients or others.
Cookies
Our site uses cookies that are necessary for it to work and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work properly if you do. For more on how Squarespace uses cookies, see Squarespace's privacy and cookie policies.
How long we keep information
We keep inquiry and project information for as long as needed to respond to you, perform our work, keep business and tax records, and meet legal requirements. When it's no longer needed, we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable safeguards to protect the information we collect. No website or email transmission is completely secure, so please don't send sensitive information, such as payment card or bank account numbers, through our website form.
Your choices
You may ask us to access, correct or delete the personal information you've given us, or to stop contacting you, by emailing info@otrbuilders.com. We'll respond within a reasonable time.
Children's privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Links to other sites
Our site may link to other websites. We're not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we'll post the new version on this page with an updated effective date.
Contact us
OTR Builders
Licensed General Contractor, FL License CGC1539497
Serving Palm Beach and Broward Counties, Florida
Email: info@otrbuilders.com